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OJCIN OnLine BillPay Frequently Asked Questions (FAQs)


Can I see my balance online?

No. At this time OJCIN Online Billpay is only a payment method, and is not linked to your account balance. 

Is there a cost to use OJCIN Online Billpay?

No. You may pay your OJCIN Online bill online for free.

If my account has been disabled, will paying online automatically enable it?

No. The current system still requires involvement by OJCIN Online staff. If your account has been disabled, please call 800-858-9658  or email OJCIN Online staff at

Can I pay by check online? 

Yes. In addition to Visa and Mastercard, we are able to accept online check payments.

Can I pay more than I owe on my invoice? 

Yes, you may pay more than you owe. Any amount paid over the balance will be credited to your account.

Can I set up an automatic or recurring payment?

No. Because the majority of OJCIN Online account bills vary from month to month, and because we are not yet able to link the balance due to payment, we are not able to offer automatic or recurring payment at this time.

What should I do if I can't get OJCIN Online Billpay to work?

Please review the 'help' file in the bill pay application. If you cannot find an answer to your problem there, you may contact OJCIN Online staff at 800-858-9658 or and we will work with you, and with US Bank to resolve the issue.